Eligibility for Cancellation Orders can be canceled within 24 hours of placement as long as they have not yet been processed for shipment. To be eligible for cancellation, the order must still be in the processing stage and not have moved to the shipping phase. Once an order has been shipped, it cannot be canceled, but it may be eligible for return or exchange. We recommend reviewing your order details carefully before finalizing your purchase to ensure accuracy. Process for Requesting a Cancellation To request a cancellation, please log into your account and navigate to the "My Orders" section. Locate the order you wish to cancel and click on the "Cancel Order" button. If you experience any issues, you can also contact our customer service team directly for assistance. Our team will review your request and confirm the cancellation if it meets our policy criteria. Exceptions to the Cancellation Policy Certain items may not be eligible for cancellation, including personalized or custom-made products. Additionally, orders placed during special promotions or sales events may be subject to different cancellation terms. We will clearly communicate any exceptions to our standard cancellation policy at the time of purchase. If you have any questions about the eligibility of your order for cancellation, please contact our customer service team for clarification. Handling of Partial Cancellations If you wish to cancel only a portion of your order, the process remains similar to a full cancellation. You can initiate a partial cancellation by selecting the specific items you want to cancel in the "My Orders" section of your account. A refund will be issued for the canceled items, and the remaining items will still be processed and shipped. Our customer service team is available to assist with any questions or issues related to partial cancellations. Cancellation Policy